- 閱讀理解A
題干：WhenThomasKeller,oneofAmerica'sforemostchefs,announcedthatonSept.1hewouldabolishthepracticeoftippingatPerSe，hisluxuryrestaurantinNewYorkCity，andreplaceitwithEuropean-styleservicecharge,Iknewthreegroupswouldbeopposed：customers,serversandrestaurantowners.Thesethreegroupsareallcommittedtotipping-astheyquicklymadeclearonWebsites.Toopposetipping,itseems,istobeanticapitalist,andmaybeevenalittleFrench.ButMr.Kellerisrighttomoveawayfromtipping-andit'sworthexploringwhyjustabouteveryoneelseintherestaurantworldiswrongtostickwiththepractice.Customersbelieveintippingbecausetheythinkitmakeseconomicsense.“Waitersknowthattheywon’tgetpaidiftheydon’tdoagoodjob”ishowmostadvocatesofthesystemwouldputit.Tobesure，thisisatempting，apparentlyrationalstatementabouteconomictheory，butitappearstohavelittleapplicabilitytotherealworldofrestaurants.MichaelLynn,anassociateprofessorofconsumerbehaviorandmarketingatCornell’sSchoolofHotelAdministration,hasconducteddozensofstudentsoftippingandhasconcludedthatconsumers’assessmentsofthequalityofservicecorrelateweaklytotheamounttheytip.Rather,customersarelikelytotipmoreinresponsetoserverstouchingthemlightlyandleaningforwardnexttothetabletomakeconversationthantohowoftentheirwaterglassisrefilled-inotherwords,customerstipmorewhentheyliketheserver,notwhentheserviceisgood.Mr.Lynn'sstudiesalsoindicatethatmalecustomersincreasetheirtipsforfemaleserverswhilefemalecustomersincreasetheirtipsformaleservers.What’smore，consumersseemtoforgetthatthetipincreasesasthebillincreases.Thus，thetippingsystemisanopeninvitationtowhatrestaurantprofessionalscall“upwelling”：everybottleofimportedwater,everyespressoandeverycocktailisextramoneyintheserver'spocket.Aggressiveupwellingfortipsisoftenrewardedwhilelow-key,qualityserviceoftengoesunrecognized.Inaddition,thepracticeoftippooling,whichisthenorminfine-diningrestaurantsandisbecomingmorecommonineverykindofrestaurantabovethelevelofagreasyspoon，hasruinedwhatevereffectvotingwithyourtipmighthavehadonanindividualwaiter.Inanunreasonableoutcome，youarepunishingthegoodwaitersintherestaurantbynottippingthebadone.Indeed，thereappeartobelittleconnectionbetweentippingandgoodservice.
題目：Which of the following is NOT true according to the author? - A 、Tipping is a common practice in the restaurant world.
- B 、Waiters don't care about tipping.
- C 、Customers generally believe in tipping.
- D 、Tipping has little connection with the quality of service.
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參考答案【正確答案：B】
判斷題。根據(jù)出題順序從文章第一段開始尋找答案。根據(jù)第一段第一句的主句I knew threegroups… restaurant owners，可以知道servers( waiters)反對廢除小費制度，因此，B選項“侍者不在乎小費”為正確答案。根據(jù)第二段后半部分why… the practice可以確定A選項說法正確，根據(jù)第三段第一句Customers… sense可以確定C選項說法正確，根據(jù)第四段最后一句… consumers ’assessments… they tip 可以確定 D 選項說法正確。
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