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  • 閱讀理解A
    題干:TheroleofthemanagerasmerelyanoverseerofworkersisanartifactoftheIndustrialAgeparadigm,nolongerappropriatetotheKnowledgeAge.Increasingly,middlemanagers’ headsareonthechoppingblocksofbudget-tighteningcorporations,andthosewhofailtotransformthemselvesinto“player/coaches”willbecomeobsolete,suggestsThomasH.Davenport,directoroftheAccentureInstituteforStrategicChange.“Thereisstillanimportantrole,albeitadifferentone,formanagementinthefuture,”DavenportwritesinTheFutureofLeadership.“Thesinglemostimportantfactordrivingthechangeinwhatmanagemententailsistheriseandprevalenceofknowledgework.”Undertheoldmodelofmanagement,managerswereviewedasaseparatepartoftheorganizationworkforce,amerelinkbetweentheexecutiveswhomakethedecisionsandthelaborerswhocarryoutthework.Butinthenewmodel,managersbothmakedecisionsanddoworkthemselves.Inadvancedeconomies,knowledgeworkersnowmakeupmorethan50%ofworkers—ormore,dependingonhowyoudefine“knowledgeworkers”,Davenportreports,“IknowofaCEOofalargepizzachainwhoarguesthateveryworkerintheorganizationisaknowledgeworker,andunlesstheyalluseknowledgetomanagecosts,servecustomerswell,andmaintainhighqualitystandards,theorganizationwillnotsucceed.However,ifpizzamakersareknowledgeworkers,whoisn’t?”Davenportdefines“knowledgeworkers”asthosewhocreateknowledge,suchasproductdevelopmentengineers,orwhoseuseofknowledgeisadominantaspectoftheirwork,suchasfinancialauditors.Oneaspectofworkthathaschangedisthatusersandcreatorsofknowledgearemorelikelytobethesamepeople.“Workershavetraditionallybeenviewedasusersofideas,notcreatorsofthem,andiftheydocreateideastheyhavegenerallybeensmallones,”saysDavenport.“Myview,however,isthattheorganizationsthatwillbemoresuccessfulinthefuturewillbethoseinwhichit’severyone’sjobtobecreatingandusingideasthatarebothbigandsmall.”DavenportidentifieseightkeytrendscreatingtheKnowledgeManageroftheFuture:Fromoverseeingworktodoingit,too.Inmanycases,suchasinlaw,consulting,andaccountingfirms.Fromorganizinghierarchiestoorganizingcommunities.Fromimposingworkdesignsandmethodstounderstandingthem.Fromhiringandfiringworkerstorecruitingandretainingthem.Frombuildingmanualskillstobuildingknowledgeskills.Fromevaluatingvisiblejobperformancetoassessinginvisibleknowledgeachievements.Fromignoringculturetobuildingaknowledge-friendlyculture.Fromsupportingthebureaucracytofendingoff.“Althougheachoftheseattributesoffuturemanagementmayrepresentonlyanevolutionarychangefromhowmanagersworkedinthelatetwentiethcentury,inaggregatetheycompriseamanagerialrevolution.”Davenportconcludes.
    題目: Davenport’s attitude to the CEO of the large pizza chains argument is that ?()
  • A 、He agrees with the CEO and admits that every worker in the organization is a knowledge worker for they have contributed their intelligence
  • B 、He doesn’t agree with the CEO and he defines the knowledge workers as those who create and apply knowledge to practice
  • C 、He doesn’t agree with the CEO and shows his absolute respect to the common workers
  • D 、He agrees with the CEO and he considers those who use knowledge as well as create knowledge are the most distinguished

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參考答案

【正確答案:B】

從第2段可以看出達(dá)文波并不贊成CEO的觀點(diǎn),他認(rèn)為知識(shí)型工人應(yīng)該是創(chuàng)造知識(shí)或者在工作中以運(yùn)用知識(shí)為主的人。

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