MBA考試
報(bào)考指南考試報(bào)名準(zhǔn)考證打印成績(jī)查詢(xún)考試題庫(kù)

重置密碼成功

請(qǐng)謹(jǐn)慎保管和記憶你的密碼,以免泄露和丟失

注冊(cè)成功

請(qǐng)謹(jǐn)慎保管和記憶你的密碼,以免泄露和丟失

亚洲av日韩aⅴ无码色老头,天天躁日日躁狠狠躁欧美老妇,无码中文字幕色专区,亚洲av色香蕉一区二区三区+在线播放,熟女人妻视频

首頁(yè)MBA考試題庫(kù)正文
  • 閱讀理解A
    題干:WhenThomasKeller,oneofAmerica'sforemostchefs,announcedthatonSept.1hewouldabolishthepracticeoftippingatPerSe,hisluxuryrestaurantinNewYorkCity,andreplaceitwithEuropean-styleservicecharge,Iknewthreegroupswouldbeopposed:customers,serversandrestaurantowners.Thesethreegroupsareallcommittedtotipping-astheyquicklymadeclearonWebsites.Toopposetipping,itseems,istobeanticapitalist,andmaybeevenalittleFrench.ButMr.Kellerisrighttomoveawayfromtipping-andit'sworthexploringwhyjustabouteveryoneelseintherestaurantworldiswrongtostickwiththepractice.Customersbelieveintippingbecausetheythinkitmakeseconomicsense.“Waitersknowthattheywon’tgetpaidiftheydon’tdoagoodjob”ishowmostadvocatesofthesystemwouldputit.Tobesure,thisisatempting,apparentlyrationalstatementabouteconomictheory,butitappearstohavelittleapplicabilitytotherealworldofrestaurants.MichaelLynn,anassociateprofessorofconsumerbehaviorandmarketingatCornell’sSchoolofHotelAdministration,hasconducteddozensofstudentsoftippingandhasconcludedthatconsumers’assessmentsofthequalityofservicecorrelateweaklytotheamounttheytip.Rather,customersarelikelytotipmoreinresponsetoserverstouchingthemlightlyandleaningforwardnexttothetabletomakeconversationthantohowoftentheirwaterglassisrefilled-inotherwords,customerstipmorewhentheyliketheserver,notwhentheserviceisgood.Mr.Lynn'sstudiesalsoindicatethatmalecustomersincreasetheirtipsforfemaleserverswhilefemalecustomersincreasetheirtipsformaleservers.What’smore,consumersseemtoforgetthatthetipincreasesasthebillincreases.Thus,thetippingsystemisanopeninvitationtowhatrestaurantprofessionalscall“upwelling”:everybottleofimportedwater,everyespressoandeverycocktailisextramoneyintheserver'spocket.Aggressiveupwellingfortipsisoftenrewardedwhilelow-key,qualityserviceoftengoesunrecognized.Inaddition,thepracticeoftippooling,whichisthenorminfine-diningrestaurantsandisbecomingmorecommonineverykindofrestaurantabovethelevelofagreasyspoon,hasruinedwhatevereffectvotingwithyourtipmighthavehadonanindividualwaiter.Inanunreasonableoutcome,youarepunishingthegoodwaitersintherestaurantbynottippingthebadone.Indeed,thereappeartobelittleconnectionbetweentippingandgoodservice.
    題目:It may be inferred that a European-style service_____.
  • A 、is tipping-free
  • B 、charges little tip
  • C 、is the author's initiative
  • D 、is offered at Per Se

掃碼下載億題庫(kù)

精準(zhǔn)題庫(kù)快速提分

參考答案

【正確答案:A】

細(xì)節(jié)題。根據(jù)題干中的信號(hào)詞Eluropean-style service定位到第一段第一句。這句話(huà)指出,Thomas Keller宣布將在Per Se飯店取消小費(fèi)制度,并用歐式服務(wù)付費(fèi)制度代替它。由此可以推斷,European-style service charge 和 tipping 正好相反’ European-style service 是不付小費(fèi)的,A選項(xiàng)為正確答案。B選項(xiàng)中的little和原文中的abolish相矛盾。

您可能感興趣的試題
熱門(mén)試題換一換

億題庫(kù)—讓考試變得更簡(jiǎn)單

已有600萬(wàn)用戶(hù)下載