6. What is the purpose of the e-mail?

A. To change a policy

B. To inquire about a problem

C. To give instructions

D. To correct an error

7. In the e-mail, the word “address” in paragraph 3, line 1, is closest in meaning to

A. give attention to

B. write to

C. look forward to

D. call by name

8. What will the technical support team NOT do?

A. Record speakers

B. Videotape presentations

C, Check sound equipment

D. Adjust lighting

9. What problem does Hanna Sanchez mention?

A. The technicians do not have enough time between sessions

B. One of the rooms is not fully equipped for the presentations

C. One of the presentations will need to be rescheduled

D. The lighting in room 106 does not work properly

10. Who will need to move a laptop computer?

A. Adam Naraozny

B. Maria Faustini

C. Jim Dawkins

D. Hanna Sanchez